Our returns policy
You must request a return within 14 days of receiving your order.
All returns must be sent back to us using a recorded delivery service, as United80 cannot be held responsible for any missing items in the post
You need to contact us to authorise your return. Please email firstname.lastname@example.org
All items must be sent back in the original packaging provided.
Where provided, any branded packaging such as dust bags, jewellery boxes and clothing tags should be included in your return.
Footwear should be returned unmarked, unworn and in the original box/packaging.
Items must not be soiled.
You cannot return items that have been made to order or customised for you.
Accepted returns can only be credited to the original payment method.
Original shipping charges will not be refunded.
Unfortunately we are unable to offer exchanges.
If you would like to exchange sizes, you’ll need to place a new order for the size that you need and return your original order, as unfortunately we’re unable to put stock on hold.
All questions and queries are be handled by our expert customer service team, so please contact us with any questions on email@example.com so we can help you.
You will receive an email when your return has been processed. Please allow 3 working days for your return to be processed after we have received it. Once we receive the returned item(s) then a refund will be issued to your original payment method – refunds to a credit or debit card can take up to 5 working days.